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Click on one of the links below to review detailed order information
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View recent order history and purchase details
Order Information
- What payment methods do you accept?
- When will my credit card be charged?
- How will the charge appear on my credit card?
- Do I have to pay sales tax / VAT?
- I forgot my password.
- Can I order without a credit card?
- What address should I enter in the billing information screen?
- Should I put spaces or dashes in the credit card number?
- Why are you not accepting my credit card?
- How do I start a new order?
- Can I make multiple purchases for a single product?
- What information should I enter in the Origin Store billing information screen?
- Why is my order being declined?
- My order was unsuccessful, but my credit card has been charged. Help!
General overview of gifting
- How do I use the gifting option at the Origin Store?
- Placing a gift order
- Verifying your gift order
- How the gift recipient will receive their gift
- I gifted a digital game using the Origin Store's gifting option. How do I get the code and link to download the gift?
- I purchased a gift from the Origin Store, but the gift recipient did not receive an e-mail with a code or download link. What do I do?
